Email (Basic): Stop email sync

You might need to disable email sync if your firm changes communication methods (e.g., an email address is changed). You can stop email sync at any time.

Stop email sync 

1. Click your profile at the top right.

2. Go to  Account settings.

3. In the  Email sync section, click Stop email sync and confirm this action in the pop-up.

Email synchronization is now disabled. You can sync another email with TaxDome.

Attention! Unsyncing your email address means that any pipeline automations involving email sending will no longer work. For more details, refer to the article. 

Email sync notifications

You may encounter the following email sync notifications:

• In case email sync is not enabled: “You have not synced your email account with TaxDome so you won't see notifications about mail sent your email account. Sync your email account in Profile settings”.
• In case it stopped working: “Email synchronization stopped working. Please disable and enable it again in your profile settings”.

If you click ✖ on this notification, you will have the following options:

• Remind later — remove the notification for 24 hours.
• Never show again — permanently remove the notification.